FAQs

Frequently Asked Questions

How long does delivery take?
Orders are processed within 24 hours. Delivery usually takes between 1–3 business days depending on your location.

Can I return my order?
Yes. We offer a 30-day return policy. If you are not satisfied, you can contact us to arrange a return.

Is my payment secure?
Yes. All payments are processed through secure and encrypted systems to ensure your information is protected.

How can I contact support?
You can contact us anytime using the details below:
Phone: +44 1626 336476
Email: support@lay-z-spas.shop

Will I receive tracking information?
Yes. Once your order has been shipped, you will receive tracking details to monitor your delivery.